Frequently asked questions.
The longer answers about the ReezoAI tools, what costs credits, where your files actually go, and how to get in touch. Shorter brand-level answers live on the about page.
About ReezoAI
The company and the tools.
What does ReezoAI do?+
ReezoAI builds free web tools for content creators. Reeprompt and PromptForge write video prompts for short-form video generators. The image tools handle the smaller file jobs that come up around a release: building a favicon pack, compressing a heavy image, converting between JPG, PNG, and WebP, and removing a background. All six tools run in a browser.
Who runs ReezoAI?+
ReezoAI is built by a small team and operated by Vitgita Solution Limited, a UK-registered limited company. The registered office address is on the contact page.
How can I report a bug or suggest a feature?+
Email support@reezo.ai for bugs and account issues, or hello@reezo.ai for feature ideas and general questions. We read every message and reply to most within a couple of days.
Tools and features
What each tool does.
What is the difference between Reeprompt and PromptForge?+
Reeprompt writes free-form video prompts from a short brief, with platform and duration controls baked in. It is the fastest path from a half-formed idea to a usable prompt. PromptForge produces a structured JSON prompt with explicit fields for camera, motion, lighting, and scene, and is built for users who want the prompt as data they can save, version, and feed into a model like Veo 3.
Which video platforms do the prompt generators support?+
Reeprompt has presets for TikTok, Instagram Reels, and YouTube Shorts, with duration controls between 3 and 20 seconds. The output is platform-aware in pacing and hook structure. PromptForge is platform-agnostic and returns prompts you can feed into any text-to-video model.
Which image formats do the image tools support?+
The compressor and converter handle JPG, PNG, and WebP in either direction. The favicon generator accepts PNG, JPG, WebP, SVG, and the first frame of a GIF as input, and writes an ICO file plus the PNG sizes browsers expect. The background remover accepts PNG and JPG input and returns a PNG with a transparent background.
Can I use the generated prompts and processed images commercially?+
Yes. Prompts and processed image files belong to you, and you can use them for personal or commercial work. You are responsible for the final output: the model you feed the prompt into may have its own commercial terms, and you should make sure any source images you upload are yours to use.
Pricing and accounts
Credits, free tier, and what is paid.
What costs credits inside Reeprompt and PromptForge?+
Each generation deducts from your daily allowance. The exact cost of an action is shown next to the generate button before you click it, so you can see how many credits a given run will use. Captions and hashtags cost less than full video prompts.
Do unused credits roll over to the next day?+
No. The free allowance resets at the start of each day, regardless of how many credits were unused. This keeps the system fair across guests and signed-in users and stops a single account from stockpiling and bulk-running generations.
What happens to the free tier if ReezoAI launches a paid plan?+
A paid tier for heavier use is being considered, but it is not live yet. When it does launch, the free tier will continue to exist alongside it. Plan details and prices will be on the page when there is something concrete to announce.
Privacy and data
Where your files and prompts actually go.
Do you store the prompts I generate with Reeprompt or PromptForge?+
We do not store the text of the prompts you generate. Anonymous usage data, such as which platforms or durations are most popular, is collected to improve the tools. PromptForge Studio saves your conversation history to your account so you can return to a chain, and you can clear that history at any time.
Where does the image processing happen when I use the image tools?+
Image work runs entirely in your browser. The favicon generator, compressor, converter, and background remover process the file on your device using standard browser image APIs. The file never uploads to a ReezoAI server, which is why these tools work offline once the page has loaded and have no usage limit.
Question not answered above?
The contact page lists the right inbox for each kind of message. Bug reports go to support, partnership ideas go to hello, and career questions go to careers.